Why and What I do

I help organizations, and the people who run them, understand for themselves how to organize their work to create sustainable, breakthrough results, and a proud, committed workforce.

My Purpose

My purpose is to help you create and maintain well defined workplaces that are effective, able to continuously improve, and allow people to enjoy and take pride in their work.

My Approach

My approach varies with each client, depending on their needs. From FREE Webinars, to iPeerGroup™, where people working to transform their organizations work together, affordably, meeting once a week, online, in peer group dialogue facilitated by me, and other members of the Deming Collaboration; to iTrain2Improve™, a series of interactive and/or live training programs from single principles to the full on training of supervisors through the Supervisor Training Conference Program, inspired by the training conferences Homer Sarasohn did for the Japanese after WWII, through Training Within Industry, one of the keys to the Japanese Miracle, along with Dr. Deming; to dedicated coaching of companies that truly wish to transform and unleash the creative potential of their workers, for breakthrough profit and productivity.

All my work involves teamwork to research, understand and solve problems based on faith in people. Every organization is different, and what works for one will not for another: there is no paint by numbers, or instant pudding.

My Methods

My methods are simple, applying generic tools and management practices. I often use visual aids to help make the complicated simple. I am heavily influenced by W.E. Deming, obviously, as I am a co-founder of the Deming Collaboration, and the works of Walter Shewhart and Taichi Ohno of Toyota.

My Background

Consulting for Effective Management and Production Systems, Strategic Marketing, and Transformation Agent for Value-added Companies, Innovation Incubators and Government Marketing Boards.

SUMMARY Of Qualifications

‣Certified Manager of Quality & Organizational Excellence: American Society for Quality 2010

‣Nearly 4 decades of experience in Strategic Planning, Marketing, Production, and Administration for medium and small value added companies, innovation incubators and State Marketing Boards. Former Chef.

‣In-depth Leadership experience, with multi-layered focus: Process Improvement, Systems Optimization, Quality Management, Purchasing, Production, and Pricing systems. Strong financial experience, including decades of direct responsibility for operational results in competitive industries, and in-depth oversight of multiple clients performance.

‣Extensive experience in Marketing & Quality Management. 

‣Participation in multiple start-ups, from design to implementation.

‣Generalized experience in Market Research, Grant Writing, and Feasibility Analysis with a focus on building strong profitable brands with consistent quality output.

‣Experienced in Structured Innovation.

‣Quality Management

‣Lean Transformation Coaching

‣“Outside-IN”, Customer focused planning and implementation.

‣Training program development and implementation based on TWI and Team Building

‣Operational Reporting Systems, Process Control and Improvement, and Visual Workplace Implementation

‣Kaizen, Muda Cure, DMAIC, PDSA, Gemba, FMEA, Mistake Proofing, and 5S

‣GMP’s, SSOP’s, SOP’s and effective standardized procedures, administration and employee manual development.

‣Lean Office Implementation

‣Multi-cultural communication training.

‣Strategic Marketing

‣Marketing Plan development for a wide variety of start ups and established businesses looking to fund new ventures.

‣Value Added Branding initiatives, including with State Marketing Boards.

‣Full Service Branding including verbiage, tagline development, demographic analysis, material preparation and oversight of visual identity to match target.

‣Market-driven vs. supply-driven operational management.

‣Statistics-based projecting systems

‣Value-Added Food Production

‣Manufacturing of value-added and artisanal foods

‣Five star Kitchen management and sanitary production. Classical Cuisine.

‣Inventory and Purchasing Control

‣Experience in Union and non-Union environments

Experience

CONSULTANT

SELF-EMPLOYED, 1996 TO PRESENT

RES FSP, INc          2007- present

Leading Lean and Deming Transformation for a food manfacturer. 300% increase in profit the first year. 500% the second.

Dairy Business innovation Center, Wi. 2005-2009

Creation of strategic umbrella marketing plans, pricing strategies for clients' products to provide real world profitability, and utilizing collaborative marketing techniques. www.dbicusa.org

CALIFORNIA MILK ADVISORY BOARD, CA  1995-2005

From 1995 to 2005, was instrumental in helping develop the Marketing programs for Artisan and Farmhouse Cheeses authoring numerous educational seminars and training . Opened mainstream distribution for artisan producers. Contributed substantially to an increase in the number of cheesemakers in California.  www.californiadairypressroom.com

Sampling of other Clients listed in Clients, Projects, Honors and Presentation Details

COOKEXPRESS.COM   1996-1998

Technology start-up in the internet commerce arena. Consultant

DIRECTOR OF DELICATESSEN OPERATIONS AND CORPORATE CHEF

ANDRONICO’S MARKETS; Berkley, CA; 1986-1996

Premier independent Supermarket chain in Northern California. Responsible for all phases of Delicatessen, Cheese and Foodservice Departments, shattering industry averages in % of sales, gross $ sales and net profit. Engineered expansion from 1 to 8 units. Contributing over 12.6% of total store sales and over 25% of the total net profits in fiscal year 1994.

One of six company directors directly responsible to the President. Administrated all Department Heads, Executive Chefs and over 150 employees. www.andronicos.com