child using listenspeak with pet

Listen Speak and Speak While Listening

ListenSpeak™?Imagine knowing how to communicate verbally with just about anyone, confident that the meaning, what you want to say, is fully understood. Listenspeak™ is the discipline of keeping whom you are talking to in mind as you talk with them; after all, it’s what they heard, not what you meant to say that matters. It is […]

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Values drive “Un” Corporations

In very few areas of public life is the disconnect between what we are told and what really is so shocking as in business news. In fact, it’s easy to believe that the vast majority of business is done by big, greedy, publicly traded corporations, but it is wrong: very wrong. 19.6 million Americans work […]

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Raw Milk Post-Pasteur

​Safe And Sane Food Policy: Fix The Causes To Fix The ResultsFrom my Column in the Cheese Reporter​Volume 141, No. 25, December 18, 2016In my last column I shared how changes in food policy at the FDA are laying the foundation for a safer food supply. Science, prevention, managing risks, and improving processes, is the […]

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One door opening another closing

Another Door Opens

By Russell RuggieroWhen things are going well (e.g., rising stock markets, strong growth, etc.), the tide carries a wide-range of industries along for the ride. The expression “Riding the Wave” comes to mind and seems to describe this scenario perfectly. However, when life throws us a curveball, we must adapt or take a strike call. […]

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Supply Pipeline

Clean Your Supply Pipes

In the dark side of big business, cost accounting rules, and demons with pocket protectors lurk, ready to pounce, shrieking, cut, cut, cut! Despite ample evidence to the contrary, many privately held businesses think they have to follow the “common wisdom” too often repeated; “watch your pennies the profits will take care of themselves.” So they […]

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Owen Ambur

Aligning for the Future: leveraging technology for better communication with StratML

By Matthew Harang and Dan Strongin, in the Policy Tree Blog In many ways, communication is the cornerstone of civilization. After all, it is humans unique ability to communicate on endless levels that sets us apart from other species. In today’s fast paced world, information travels at the speed on light, or at least 100mbps; […]

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Media Truth: Half our GDP is Uncorporations

In very few areas of public life is the disconnect between what we are told and what really is so shocking as in business news. In fact, it’s easy to believe that the vast majority of business is done by big, greedy, publicly traded corporations, but it is wrong: very wrong. READ the TRUTH

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A chart of the surprising power of uncorporate business

Building Wealth in the Digital Era

On “passive selling digital products” In everything, not just digital courses, there are the priveledged few and the suffocating many, and the big ones mostly sell empty promises: back of a comic book stuff like X-ray glassses and how to pick up a girl in 10 words. In online courses, how quickly the dream of […]

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my interview on dbgoodeats

CHEESE AND MORE: MY INTERVIEW ON DBGOODEATS

http://dbgoodeats.com/ujuG7I was asked by DBGOODEATS.COM, a top food blog, to be interviewed about the food side of my professional career because of the release of my new course  CHEESE, How to Buy, Store, Taste, Pair, Serve and Enjoy, the fruits of a 30 years love affair with cheese. In it I discuss my connection with […]

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  • a couple of years ago
  • Food
face recognition used to enforce employees smiling

IN LIGHT OF THE STARBUCKS BARISTA CONTROVERSY, A REPOST

​Ineptly implemented social conscience or genuinely clueless even if well meaning Corporate Speak Original published March 31 2011 on the now defunct Posterous, 17661 views, adapted for this repost.Contrary to the current religion of Lean, not everything in Japan is based on humanistic principles, after all, they are the ones who brought us dying on […]

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Digesting

Problem Solving Techniques: Digesting

After a good meal, you need to digest. And, after a good session of the Problem Solving Techniques SimplyLooking™ and Mapping, you need to digest what you observed.You have probably uncovered what some would call problems, but should call opportunities after a good session of SimplyLooking™. Choose one example that surfaced or emerged while observing, […]

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Shooting From the Hip

5 Ways to Learn to Manage Badly

Much of my early working life was spent wondering about the difference between what management thinks and says about itself,  and the chaotic reality all of the places where I was working. If you listen to management people, you would think that long ago we found the solutions to all the problems, that everybody’s practicing […]

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bully

Marketing Speak – do people really care?

Jus’ ’cause everyone says it’s so, it ain’t necessarily so! What we say when it is our brand, is very different that what we do with other peoples.  Consumers DON’T CARE… and only got to “pages” looking for discounts: forget terms like engagement, relationships, audience, social proof: LOOK OUTSIDE IN NOT INSIDE OUT! Nobody cares […]

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treading water

7 OUT OF 10 READING THIS WILL LOSE THEIR BUSINESS

7 out of 10 reading this will lose their business: be among the 3 who succeed.That is why this blogazine exists, to help you succeed. Treading water is not success. Working day and night to survive by sheer will is not success. Success is generous, dependable profit, loyal customers, great employees, and time for yourself, […]

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SELL SHEET

Effective Sell Sheets

Your name on the tip of their tongues  There are only 2 reasons a buyer asks for a sell sheet, but more on that in a minute. Is it our product or service, or the slick graphics that sells?““The thing that hath been, it is that which shall be; and that which is done is […]

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RUN CHART IN EXCEL

Weekly tricks of the trade: How to do a run chart in Excel to See Instantly and Understand Next Steps Start with a table of dataIn this case I downloaded the Department Store Inventory Price Index from the Bureau of Labor Statistics from 2003 to 2013. Basically it is a formula that stores can use […]

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messi vs pele goals per game first 8 years

A RUN CHART REVEALS MEANING IN NUMBERS

If you want to understand your numbers, the worst thing you can do is use a spreadsheet, best- a run chart. What am I saying? Have I lost my mind? Forget for a minute what everyone says is right, and lets think about it. Lots of data arranged in columns and rows is hard to […]

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maze

SWOT’S WRONG WITH A SWOT?

Use a Matrix Before it Uses YouWhy are SWOT’s so popular despite the weight of research clearly showing they not only don’t work, they can do real damage?  Definition A matrix is a tool for analyzing data. In math, a matrix is a rectangular array of quantities or expressions in rows and columns that is […]

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Banner

LETS DO MORE WITH LESS

MORE ENJOYABLE, MORE REWARDING If you feel you have the right to make work better, to work with dignity, then you are in the right place. I came up from the workfloor, got promoted and made every mistake, and had some success before I began to study the “Science behind the Art of Managing.” That made […]

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St. Francis Preaching Ethics

BE RIGHT OR MAKE MONEY?

Do you care about profit? If comes down to appearing to be right or make money, how would you choose? Most people make the wrong choice. They care more about appearing  smart, right and in control, than curious about what they really need. Are you one of them?I had someone email me last week saying […]

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child using listenspeak with pet

Listen Speak and Speak While Listening

ListenSpeak™?Imagine knowing how to communicate verbally with just about anyone, confident that the meaning, what you want to say, is what is understood. Listenspeak™ is the discipline of keeping whom you are talking to in mind as you talk with them; after all, it’s what they heard, not what you meant to say that matters. […]

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working together

Listening Skills Responding Reflectively

Effective listeners are not born good listeners, they learn how to listen. In this post we will explore how responding reflectively is an important listening skill… not the way most of us do it, is it?Reflection, or reflective response technique, borrowed from counseling techniques, is designed to elicit as full a sense as possible of […]

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calves in paddock

Meetings Focus on the Wrong Things

The American Psychological Association completed a research project on the topic and found out what people actually think about during a meeting or a speech at any given time: 18% are really listening and are focused on the topic 25% have erotic thoughts 57% are thinking about something else You know who you are! We […]

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Davis Balestracci

Super Motivation Survey from Davis Balestracci

An excerpt from Davis Balestracci, owner of Davis Data Sanity dot com. To read the entire article just click on the “more…”His Website How true are the following statements as you perceive things in your work environment? 1 = Not true at all2 = True to a small extent3 = True to some extent4 = […]

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working together

Listening Skills Lead to Better Working

Effective listeners are not born good listeners, they learn how to listen. Listening is a skill, one of the basic building blocks of communication,and one of the most difficult to learn and practice. Hearing alone is not listening. You can’t listen and think about other things, or formulate responses before hearing them out, and hear […]

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Management Style of Waves, the form of Nature

MANAGEMENT STYLES, NATURALLY

You live in the natural world. As a human being, your life is influenced by the interplay of natural law and human nature. THAT includES your working life. Even where you work, even on the workfloor itself, you cannot escape nature’s influence. The management styles you choose, or have chosen for you, need to work […]

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SCALES GIVE OPERATIONAL DEFINITION TO WEIGHT

Operational Definitions NOT Standards

Some of the confusion you face at work is created by you, some by others, but most of it comes from different people understanding the same words differently. To work together we need to define things clearly, in a way everyone agrees to and understands, in writing. Taking the lead from Science, as Dr. Shewhart […]

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an example of a forcefield map

A Change Management Tool that Works

Change Management Made Easier: The Force Field Map What do I mean by a Force Field Map? A Force Field Map is a visual “map” of the forces driving and resisting change. DiscussionIf you are suffering like Sisyphus trying to drive Change Management, you need this tool: The Force Field Map. First you list the forces, […]

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Supply Pipeline

Tricks of the Trade: Visual Tools

There are simple visual tools and complex ones: ones for recording observations, for clarifying data, and ones to help us improve, by theory and testing. Not using them? You are flying blind! Charles Green Half of Tap Dance Phenoms Chuck and Chuckles Ain’t no maps on my taps! I have already posted three in my […]

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a traffic map of forklift flow

Mapping: Tricks of the Trade

If you don’t “map” it, you won’t remember it. Visualizing then mapping what you observe at work will help you remember what you observed, to be able to share it with those you work work with. What is mapping? Nothing less than scribbling, or doodling, but instead of your imagination, you are drawing what you […]

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Wisdom from Collaboration

Flavors of Thinking to Make Things Better

WARNING: KINDA SERIOUS AND INTELLECTUAL… READ AT YOUR OWN RISK… There are different types of thinking needed to understand and make things better, usually done by doing one then the next in order. Different Ideas: As many ideas as possible, sometimes brain storming, other times playing the devil’s advocate. It is a discipline that can […]

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Picture of Dr. Deming

No Business As Usual: Dr. Deming in Action

As a special treat, this film on a project Dr. Deming did with Pontiac. In addition to the film, what follows is the beginning of one of the most important speeches in modern management history, given at the Hakone Convention Center in Tokyo, August of 1950, with 70% of all Japanese industrial leaders in the […]

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Dan Helps to Make Work Better

How to SimplyLook ™

The Second in a two part post. The first explains why, this one how. For Part One click! Part of my job as a Chef was to stand at the front of the kitchen near the doors to the dining room during a banquet and inspect the plates as they left the kitchen. The waiters […]

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an icon of a steep hike

Guest Post: Running a Business is like Hiking

From time to time I find Bloggers who pass the Uncorporate test, and have great points of view. This post comes from Ed Zimmerman from fastcasual.com ​ I live in one of the most spectacular areas in the country for hiking. Northern California is loaded with well-maintained hiking trails but the foothills of Mt. Tam […]

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Budgets and other stories…

Budgeting is a farce Budgeting, in cost accounting, is a farce, leading to decisions based more on the affect on the appearance of the balance sheet, than on operational effectiveness. If it looks like a duck, and walks like a duck it must be an aardvark! What we need is a second set of principles […]

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concept maps thumbnail

Concept Maps

A concept map is a way to clarify connections and relationships by making them visual. It can be a very useful tool when figuring out where to start when faced with a messy complex problem, and in planning and strategy to avoid the mistake of focusing on the parts and missing the whole. Visual tools help […]

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Is it Nature or Nurture?

 Is it nature or nurture? A mother tiger lost her young and went into a depression. A clever veterinarian put tiger clothes on some piglets whose mother had just died. Thinking in Systems! Is it nature or nurture? A mother tiger lost her young and went into a depression. A clever veterinarian put tiger clothes on […]

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How to Survive and Thrive in The Gathering Storm

Negotiators have yet to finalize a Doha round global trade agreement, but one thing they have agreed on was to end all agricultural export subsidies by 2013. The talks began in 2001, and are not yet concluded, as everyone angles to get the best possible deal for themselves at the expense of everyone else. SHORT […]

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Cost Accounting is Leading You Astray

​ 2437 views Sep 15 2010, 1:26 PM Dibyendu De responded: Though you made it lean and mean it states the essence of the whole thing. Sep 15 2010, 1:26 PM Dibyendu De responded: Though you made it lean and mean it states the essence of the whole thing. Sep 15 2010, 1:26 PM Dibyendu […]

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Flow Charting

Weekly Working Secret: The Flow Chart

If it is all about FLOW, then this must be an important tool, but before we begin, lets agree on one thing: You cannot model reality in every detail. The beauty of the secrets I share are in their simplicity and elegance: only as complicated as is needed and no more. Simple Flow ChartsDefinition: A […]

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integrity in action in business

ETHICS IN BUSINESS?

Integrity is the quality that expresses ethics in action, but in business? According to the New Oxford, integrity is: The quality of being honest and having strong moral principles.The state of being whole and undivided.The condition of being unified, unimpaired, or sound in construction.Internal consistency or lack of corruption in electronic data. To live by moral […]

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INTEGRITY AND ETHICS IN BUSINESS

Ethics, Integrity, and surviving the Long TermRecent history is thick with hot-shot companies that flame out in scandal, but we rarely hear about the survivors. J.E. Rhoads and Sons, for example. Founded in 1702, it was sold to a corporation in 1995, only to be rescued by a former employee, who started working at the plant […]

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Show Me the Money: Capital Goods

Show me the Money!  In the previous installment of my series on how cost accounting chokes business by making it more difficult to understand how you really make money, I discussed how inventory is evil, though, a necessary one. This time I’m going to discuss the whacky way that cost accounting handles capital investments when […]

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Checksheet for Motor Assembly Data

Checksheets are not checklists

​ Check Sheets Definition: A checksheet is a simple form that makes gathering data easier. They are different than checklists, that help us remember things. Simple and yet very useful, they can be used lots of ways to help make things run better. They are best used by the same person at the same location […]

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Inventory in Cost Accounting Blocks the Flow (part II Cost Accounting Chokes)

Image By US Army Africa from Vicenza, Italy (Djibouti SARSS 2010Uploaded by Elitre) [CC-BY-2.0 (http://creativecommons.org/licenses/by/2.0)], via Wikimedia Commons Another problem with cost accounting is that it treats inventory as an asset. Inventory is a liability, not an asset. While skype®ing with Louis Schultz the other day, he said: “Inventory is evil.” I couldn’t agree more, […]

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Information Technology is slipping….

​ These are serious times. It may well be crunch time for the planet, and it is certainly crunch time for the economy. Serious times merit serious discussions. (reposted from May 2010 from my once and past posterous blog) While in New York to make a presentation at the Fancy Food Show, I had dinner […]

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Bacteriophage eating Lunch

CULTURE WARS

A reprint of an article written a number of years ago for the cheese industry. Traditionally, before the widespread use of laboratory cultures, cheese dairies would begin the season with no culture at all; allowing a culture to develop from the microbes in the environment, what we would call today, sour milk. Culture was seen […]

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Run Chart of Results Dropping

Is Cost Accounting Hurting You?

Part One: Costs ​Secret to SuccessIt seems to me one secret of success involves the right people knowing the right things at the right time, so they can make informed decisions. And yet, do our current accounting and reporting methods meet that standard? From a post from the now defunct posterous, where my blog began, […]

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A Checklist example

Checklists –remember every time!

IN A NUTSHELL People tell me they think checklists are for dummies. In fact, they are for smarties. Checklists shine for any repeatable process that is important and repeated, or for things you do every once in a while, to help you remember.  My First ChecklistThe first checklist I ever saw on the job was […]

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The Man Who Sniffed Meaning Like Dog

It didn’t take long for John’s parents to realize he wasn’t a normal child. Before his first taste of mother’s milk his nostrils spread double the normal size, and to the amazement of everyone attending, he took a long deep breath, like a sigh, and only then began his first meal, and when he cried, […]

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The Selfie at Work Challenge

LETS SHOW WHAT WE REALLY DO FOR WORK! SELFIE-AT-WORK CHALLENGE! I am issuing a #selfieatwork challenge. Everyone who takes a selfie of themselves at work, and posts it on my facebook page Manage Naturally with a caption saying what kind of work they do, AND LIKE MY PAGE, will get a link to a FREE copy […]

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Leaders Don’t Bribe, They Lead

Leaders Needed for a World of Willing Workers The pig-headed, self-serving and childish notion that it is against our national character to work together is cited as the root of the perceived need for measuring performance, and rewarding or punishing accordingly. Of course, to a point, money is important, we have to live. But once […]

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Inventory is a Necessary Evil

How you See Things Defines Your World, Within LimitsInventory freezes money that could be working for you, and hides waste. What happens when you look at it as a liability rather than an asset? This short film, while a bit overly simple, elegantly illustrates what is wrong with treating inventory as an asset in operations, […]

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Rubin Hurricane Carter

Hurricane Carter on Taking Responsibility

Rubin Hurricane Carter died yesterday, a man who took responsibility for his life.and he leaves us with a lesson on taking responsibility for our life. What do I mean? He once said that innocence is an overrated commodity, pointing out that he was innocent but spent many years in prison. But he went on to say […]

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